Diploma in CRM (Information Technology) is a 1-year skill-based program curated for professionals to step ahead in building advanced relationship with client through information technology. The program is specialized in tools and techniques being delivered to develop portals which are beyond convention. It further assists students to understand and learn data analysis and retrieval in specific pattern that impacts and enhances the term of Customer Relationship Management.
The diploma program is developed and structured to enterprise the market to clients. The course is diversified in technological and management skills where students learn about modern form of client service at a speed which works faster than a blink of an eye, process which saves a good part of time and the most important aspect to be dynamic as per client.
The course is potential enough to fetch major work opportunities in different sectors and has ability to shape the career of aspirants having interest in IT or Marketing, even though academic background makes no difference as an eligibility. Individuals have opportunities to work as data analyst, data specialist, process manager, data technician, etc.
Admission to the program is based on merit. A no. of institutes conducts an entrance exam as an additional eligibility criterion. Minimum eligibility – A candidate must have obtained bachelor’s degree in computer science or equivalent level from a recognized university.